Regulations on licensing game publishing in Vietnam

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Conditions for licensing the provision of game services/registration for the provision of game services

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Established in accordance with the provisions of Vietnamese law; foreign enterprises wishing to publish games in Vietnam must establish enterprises in Vietnam with charter capital not exceeding 49% in accordance with the Law on Foreign Investment

Have business activity providing online video game services, which is listed on the National Business Registration Portal 

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Registered domain name used to provide services

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Have sufficient financial, technical and personnel capabilities suitable with the scale of operation 

Have sufficient financial capacity to provide video game services in accordance with the scale of operations

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Have measures to ensure information security 

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Have a head office with a clear address and contact phone number

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Have a team in charge of administration of video games suitable to the scale of operation, ensuring a minimum of 1 staff member administers 2 servers

Have a team in charge of administration of video game suitable to the scale of operation and type of service provision

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Have the ability to store and update personal information of players: Full name; birthday; address; ID number/ID card/passport; phone number, email (if any). 

If the player is under the age of 14, the legal guardian decides on the registration of the guardian's personal information and is responsible for such registration;

Not applicable

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The payment management system for electronic games of enterprises must be located in Vietnam, connected with enterprises providing payment support services from Vietnam; ensure accurate and complete updates and storage of information; allowing players to look up details of their payment accounts 

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Ensure each player under 18 must not play all of a business's G1 video games for more than 180 minutes in 24 hours per day;

Not applicable

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Display the results of the classification of video games by age for all games when introducing, advertising games, providing video game services. 

Display the Warning "Playing for more than 180 minutes a day will adversely affect health" in a recognizable place in the forum and on the screen of the playing device while playing.

Not applicable

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Formulate a plan to ensure service quality and the interests of players

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Adopt technical measures to manage the content of game forum (if any) according to regulations for social networks

Not applicable

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Guarantee a backup plan for equipment and connection, a data backup plan to ensure system safety when problems occur

Not applicable

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Formulate a plan to ensure the safety and security of information and confidentiality of players' personal information

Not applicable

G1 

(Application for a license to provide game services)

G2,3,4

(Registration for the provision of game services)

Form request for a license

Form request for a registration certificate for provision of video game services

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A copy of the Certificate of Business Registration; Certificate of Investment Registration;

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Written confirmation of legal use of domain names for international domain names

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Plan for provision of services, financial capacity, organization, personnel, technical arrangement for service provision

Plan for provision of services, personnel and financial capacity suitable to the scale of operation

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Overall diagram of the service provision equipment system, location of the service provision equipment system

Overall diagram of the service provision equipment system, location of the service provision equipment system and network connection

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Detailed description of the equipment system responsible for providing services both Main and Backup Parts including Name, function, expected configuration of each device

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Detailed information on the method and scope of service provision; plan for Internet connection and telecommunications networks (business name, domain name, IP address, connection channel capacity, game distribution channel)

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Detailed description of the game payment system and plan to connect with enterprises providing payment support services in Vietnam (business name, connection form, rights and responsibilities of the parties)

Forms of service payment, types of payment cards and enterprises cooperating in service payment (business name, type of payment)

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Plan for using Internet resources

Not applicable

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Plan to ensure service quality, ensure the interests of players

Measures to ensure service quality and interests of players

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Detailed description of the equipment system (Hardware, Software) that monitors the operation of service delivery system; backup plan for data and for equipment and connection; processes of operation, utilization, provision and use of services; plan to ensure confidentiality and safety of players' personal information

Not applicable

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Detailed description of the equipment system (Hardware, Software) to ensure information safety and security, the confidentiality of personal information of players and coordinated mechanism with competent agencies in ensuring information safety and security

Not applicable

Conditions to apply for a decision approving contents, scripts/Notice of service provision

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Enterprises may only provide G1 game services when they have a license to provide video game services and a Decision approving content and scripts for each video game issued by the Ministry of Information and Communications.

Enterprises may only provide G2, G3, G4 game services when they have issued notice of service provision for each video game.

Enterprises must send a notice for each video game to the Authority of Broadcasting and Electronic Information (ABEI of MIC) at least 30 days before providing game services.

If enterprises do not receive a response from the Ministry of Information and Communications (ABEI) within 10 days, enterprises are allowed to provide the game by the estimated date stated in the notification.

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Have a License to provide video games remains valid for at least 1 year

Not applicable

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Video game content and scenarios without specific descriptive images and sounds as followed: 👍

◙ acts of murder, torture of persons, incitement to violence

◙ pornography, lust

◙ contrary to the moral, cultural traditions and fine customs of the nation

◙ distortion and destruction historical traditions, violating sovereignty and integrity of territory

◙ incitement to suicide

◙ drug use, alcohol consumption, smoking, 

◙ gamble

◙ terrorism

◙ maltreatment, abuse, trafficking of women and children and,

◙ other harmful or prohibited acts

Not applicable

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Video games with results categorized by age

Not applicable

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Have measures to manage players’ account directly connected and synchronized with the players’ information management system;

Not applicable

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Have measures to manage players’ account directly connected and synchronized with the enterprise’s general game service payment system;

Not applicable

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Fully store, continuously update accurate information about the player's use of the service including account’s name, playing time, information related to ownership of virtual items, virtual currencies, and reward points of player.

Not applicable

Dossier of application for a Decision approving contents, scripts/Notice of service provision

Application for approval of content and script; Commitment of the enterprise to fully implement the rights and obligations of the enterprise

Notice of the provision of online video game services

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Legal copyright certificates and written agreements for enterprises that are allowed to publish video games in Vietnam 

Not applicable

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A detailed description of video game content and scenarios includes the following information:

a) Name and origin of the video game;

b) Details of the game script and contents;

◙ character system;

◙ mission system; 

◙ map (diagram); 

◙ system of virtual items, units, services and reward points;

◙ interactive and antagonistic activities between characters;

◙ form of fee collecting;

◙ release version;

c) Methods and results of classification of video games by age of the enterprise

Not applicable

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The technical plan includes the following contents:

a) The specific address where the service provision equipment is located and the name of the enterprise providing server space rental services (in case of server space rental); 

b) A detailed description of the player's personal information management system 

Not applicable

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The device records the images, activities, sounds featured in the game including the following:

◙ Image of some character arcs, images of some items and equipment for the character; 

◙ Images and activities of characters on duty mainly at the 5 highest levels (if any); 

◙ Antagonistic activities between characters

Not applicable